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What materials are your jewelry made from?

Our jewelry is made from high-quality, hypoallergenic materials, including gold plated, stainless steel, titanium, and other tarnish-resistant metals. Each product description includes detailed material information.

How do I care for my jewelry?

To keep your jewelry looking its best:

  • Avoid exposure to perfumes and harsh chemicals.
  • Store in a dry place, ideally in an airtight container or jewelry pouch.
  • Clean with a soft, dry cloth.

How long does shipping take?

We use J&T Express for deliveries. Estimated shipping times are:

  • Metro Manila: 1-3 business days
  • Provincial Areas: 3-7 business days

Please note that delivery times may be affected by holidays, weather conditions, or courier delays.

How much does shipping cost?

  • Standard shipping fee: PHP 50.
  • Free shipping: Enjoy free shipping when you purchase 3 or more items in a single order.

Do you ship internationally?

Currently, we only ship within the Philippines. Stay tuned for updates on international shipping.

What is your return policy?

We accept returns for defective items within 7 days of receiving your order for unused, undamaged items in their original packaging. Customers are responsible for return shipping costs. For more details, please see our Return Policy.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this to track your shipment through J&T Express.

Can I cancel or modify my order?

Orders can be canceled or modified as long as it has not been processed for shipment. Please contact us at hello@ihastyle.com for assistance.

Do you offer gift packaging?

We do not, but all our pieces come in a high quality IHA branded box so it’s perfect for gift giving.

What are your other sales channels?

Aside from our website, we are also available on Shopee, Lazada, and TikTok Shop

How can I contact customer service?

You can reach our customer service team via:

How does the Loyalty Points Program work (Gift Icon)?

It's easy! After each purchase, you get an email for how many points you've accumulated.

1. Earning Points
• ₱1 Spent = 1 Point
(E.g., Spending ₱700 earns 700 points.)

2. Redeeming Points
• 100 Points = ₱1 Discount
(E.g., 500 points = ₱5 discount, 1000 points = ₱10 discount.)

Got more questions?

Get in touch

Our customer service team is here to help you find the perfect jewelry piece for you!

Contact Us